What you say about the WOW Factor!

Sept 9th, 2015 (Kinsale, Ireland)


We had a fabulous time on our trip thanks to Jim. I did not get to say goodbye or thank you to him, could you please pass this along to him. The accommodations were fabulous, Kinsale was everything my imagination dreamed of. Hiring of Elite cars was the best suggestion and their drivers were so informative and made each trip great, and the rates were great!!!!!!!

There is nothing I would do different, and will be looking to hopefully plan a trip with WOW factor again in the future!

Amy F.

July 17th, 2015 Sheena C. (visited England, Ireland, Scotland, Wales)

Hi Nyree,

I just found this email from you down in the bottom of my LONG list of emails. Thanks so much for all your tips while in Killarney - I do actually think Ireland was the best part. I would indeed be back! Loved the entire area!


June 2015 From Kim & Kurt M., Visting Killarney

We have been having a wonderful time in Ireland, Nyree. The countryside is absolutely stunning and the people here are some of the nicest ever! We have been told that we have had the "luck of the Irish" on our side with the weather, too!

Our driver for the Ring of Kerry, Con, was such a nice man. Full of interesting facts and stories. Well worth our money. Thank you so much for recommending and setting it up. Our trip has far exceeded our expectations! And by the way, your treat box was gone days ago!

We made it home safely after 30 hours of some sort of travel…planes, trains, and automobiles! The weather did not cooperate and we experienced several delays. But, travel aside, we truly enjoyed our Ireland experience so much. We met some wonderful people, saw some great sights, and felt very much at home. Thanks again for meeting with us and guiding us in the right direction. We will most definitely pass your name along and highly recommend a trip to Ireland to our friends and family. Hope you enjoy your summer as well.


June 2015 Nancy P., Visting Killarney

So good to hear from you, Nyree! I had planned to email you on the way home but got wrapped up in other things.

It was lovely finally getting a chance to meet you and your partner, Niall. Your advice came in handy-- I got my glass of Murphys at the pub Niall recommended. Later I noticed that the pub was listed on a poster of top pubs in Ireland. I also watched the Gaelic football match in a pub on Sunday and had the game explained to me. Quite a celebration afterwards. It was funneling in Killarney on such an eventful weekend and The Malton is very centrally located for either walking or driving. I had a great time with my brother and his wife--and we covered a lot of ground together -- a day up to theCliffs of Moher, a nice weather day around the Ring of Kerry, a day in Killarney National Park and a day to Cork/Blarney Castle. Only had one really rainy day, so we were lucky. Didn't get to Dingle orGalway so I will have to come back, hopefully with my husband! Would love to chat more! If you all come to DC, contact me!

Best, Nancy

June 2015 Bruce P., Visting Killarney

Hi Nyree!

We loved our trip and would love to come back some day. Our expectations were exceeded in every way. I felt bad for Niall because I think we kept him out longer than expected, especially since he had to double back and retrieve the supposed lost cell phone that really wasn’t lost! I hope he wasn’t too tired from the long day, we sure loved it, it’s my favorite part of the trip. Thank you both so much for everything and I have your card and contact info that I will share with others should anyone around here get that way.

It was a trip of a lifetime. Best of luck and good health to you and Niall!

Bruce President/CEO

July 2015 Mike B. & Cindy C., Visting Killarney

Hi Nyree,

We had an absolutely amazing time in the Kingdom of Kerry. The accommodations were outstanding as were all of the folks we encountered in our travels. Ireland holds a special place in our hearts and we were honored to have you be a part of this journey.

All our best, Mike and Cindy

June 2015 David F., Visting St. Andrews


I replied yesterday, but did have a couple of additional comments. The accommodations were very good. The location was what made them excellent.

It would be an improvement if you could come up with a less expensive way to make the security deposit on the apartment. I had to pay a $50 fee for my bank and a $25 fee for the Bank of Scotland to wire a Ł150 deposit. Electronic check or some alternative would be less expensive.

Thanks again for this lodging- our week in St Andrews was fabulous.


July 2015 Mary Jo G., Visting Killarney


I just want you to know that we have returned from our WONDERFUL TRIP to Ireland!!!! The Condo was ABOSLUTELY PERFECT!!! It was Very Accommodating for our Family of 7. And the location and the VIEW was Beautiful!!! J Only, Only thing was ‘just a bit cool’ for a Southern Girl….but Very Grateful for ‘no rain’. Until the last day in Dublin and Only for a brief time at that!!! And Mr Jim Good was a TREMENDOUS Help and a very Kind Man!!! And you were also a tremendous help to me as I planned for our trip. Thank you and I will certainly recommend ‘Wow Factor’…. Do you have properties in other countries?

Sincerely Mary Jo

March 2015 Eric C., Visting Costa Rica

Hi Jordan

Thanks for the note. We had a great experience at Roma Del Mar! It's hard to explain, as we are more used to being either in a large resort or traveling in larger cities when we go abroad. This one was totally different and one we'll always cherish. We WILL go back. I believe it was a combination of the hospitality directly at Roma, but also being submersed in the culture as much as we were. AND, the house was fantastic as well.

The destination was excellent from the home perspective. While we were aware that this was not a location near a large city, I don't think any of us were aware just hot remote it was. So, at first, we were a bit surprised. But, this ended up being one of the biggest advantages and what we'll remember the most.

Accomodations: As I mentioned the home was great. Not super well appointed in the kitchen, but we got by. The pool area was awesome, the view spectacular and every day when we came back from whatever we were doing that day, it was just fantastic to come back and relax there. Perfect....

Customer Service: First of all, there are not enough superlatives to describe Arlene! From the start, before we embarked, she was so accommodating in setting up our itinerary. But even more importantly, once there, she (and Adrian) became a major reason why our stay there was so positive. Honestly, we were so sad to leave them and our house. I'm generally ready to head home after a vacation week, but within a week, I felt like this WAS home. It was absolutely a great experience because of Arlene's hospitality!

We did several planned activities through the Roma del Mar program. We went snorkeling and through the Curu forest one day, Offshore fishing another, and kayaking a third day. Then we had "down" days in between. One of those days we went on our own to the beach at Samara. We also went down to nearby Playa Blanca the second day we were there and made lots of friends! Then we ended the week (on Friday) with massage therapy from Anna (awesome).

It's hard to say any one of these were our favorites, because each were enjoyable. If I had to pick I'd say the day we went to Curu and snorkeling. This is because the guide for that was really great (Milton)! He was so kind and so knowledgeable it made the day for us.

But again, it really was everything tied together that made this such a great experience.

In regards to improvements, again, possibly some of the appointments in the house (especially kitchen) could have been better. And, there were light bulbs missing. But that did not take away from our experience!

Thanks for checking in and Pura Vida!


March 26th, 2014

Hello Jim,

Just a quick note to thank you for your generosity while we were in Kinsale a few weeks back! We enjoyed meeting you and appreciate your kindness in showing us around your wonderful town. We know we saw things we would not have otherwise, and that includes Patrick! At your recommendation, we dined at Man Friday that night as you know, and have that in the book as the best dinner we had the entire time we were in Ireland. The Spaniard was up there as one of the best pubs, and of course the Trident was great as well…..but most of all, we enjoyed meeting you and hope to see you again sometime in Kinsale. Many thanks!.

Donna DeRoche
John McGovern (Julie McGovern’s cousin)
Karen & Doug


Oct 9th, 2013

We had the best trip ever!!!! it couldn't have been better. We had a few questions about "the equipment" in the flat. We Americans had trouble trying to figure out how to turn on the hot water for the shower, use the fancy coffee pot, and even turn on the dish washer and the mircowave.lol. so our guide helped us and so did Nikki. We left "suggestions" so they could perhaps share with other guest who don't use the same wonderful systems. Other than those kinks, the trip was Fabulous!!!! Many thanks to your organization for making it possible. It was indeed a WOW experience. Blessings to you Dawn and to all those that provide this experience. With much appreciation,

Mary Pat


Aug 26th, 2013

Hi Arlene,

We just made it home and heading for bed before I am right back at work but...

Once More, thank you very much for a lovely vacation. We all enjoyed ourselves immensely. Please see below for my review and please use this as my permission to use it online or in other marketing materials you will use.

Roma del Mar in Costa Rica was a fabulous place to stay. The villas are gorgeous and well kept. The villa we stayed in had the most beautiful view, as well. I highly recommend you experience Costa Rica in general and even better if you stay at Roma del Mar.

Beyond the villa itself, the people that you work with to get settled are the most friendly people you will ever meet. They make sure you are comfortable and ensure you are not missing anything to make your stay complete. During our stay we decided to do a few excursions off site. Each was booked on our behalf, all directions supplied and it was the smoothest process we could have asked for. Arlene was perfect in her suggestions on what to see and for all the arrangements that she made on our behalf.

Don’t hesitate to enjoy a personal chef for a night or two. The food was out of this world and our evening was so enjoyable. If a little relaxation if also needed, massages at your villa can be arranged. Again, great value and well worth the few extra dollars for this.

I took my family of 4 plus my parents on this vacation. It worked well for the young and old alike J. I highly recommend a villa at Roma del Mar. Pura Vida!

Kay Stanish.


Aug 26th, 2013

Brendan and Jim (via Wendy):

The press of business upon return has passed so it is time to thank each of you for making the WOW! experience in Kinsale pretty much a wow from our perspective. We enjoyed ourselves very much. Jim was a gracious and concerned host who was able to answer even our most obtuse questions regarding Kinsale and Ireland.

The car in lieu of golf also worked well. We came up a little short but not an issue at all. By car is a great way to see and touch Ireland.

Thank you very much for the experience.
Best regards,
Van and Jayne


Aug, 2013


We had a fantastic trip to Ireland! We are now thinking about our return trip since we could not visit many destination! Kinsale was lovely and Jim Good was a treat – he did a nice job orienting us to Kinsale. The golf at Old Head was unbelievable!!! I wish we could have stayed longer but as you know – work and kids called us home…..

Thank you so much for working with us. We will look for more Wowfactor at our charity events! Cheers, The Shelby


July 22, 2013


I just wanted to let you know we had a great time in Kinsale. Jim Good was a blessing!! If it were not for him, our trip would have been average but his sincere effort to make sure we hit all the right spots spots was a blessing. Also, Eugene's driving service was awesome. He was very professional and made our trips around Kinsale very enjoyable! His driving service was definitely the right decision! Thanks again.


June 12, 2013

Dear Brendan,

The Petersen’s (and party) had a wonderful time in Kinsale and southwestern Ireland. On top of that (according to several people we talked to) it was the best weather that Ireland experienced in a very long time. I think what made the trip very special for all of us was… Jim Good. I am sure that this comes as no surprise, but we all felt that he personally took care of us from the very beginning to the last few moments of our visit to Kinsale. He is such a wonderful person and wish we could have “bottled him up” to take home with us. Jim would fit right in with our Texan hospitality.

All six of us want to thank you, Jim and The People of Ireland for a wonderful visit. You have made all of us lifelong fans of your beautiful country and can’t wait for a return trip.

All the best,

Mark and Margaret Petersen

Mark Petersen


May 27th, 2013

The villa was beautiful and just as advertised as far as facilities. The hosts were wonderful as well. So helpful. The only recommendation I have is to inform people that if they fly from the US and catch the ferry they will get to Roma Del Mar after dark and the place to check in will be closed, so it's a very good idea to have a usable cell phone to call the hosts when you arrive. We were lucky that we rented a local cell phone from our car rental agency. Our AT&T phones did not work well down there and we probably would have been in a lot of trouble without it. Also, it should be noted that Roma Del Mar is Not in a tourist heavy area which we liked but could also cause problems for some people. It was an adventure. We took a 4 year old 2 year fold 1 year old and 4 month old and had a great time. Thinks about repeating the trip sometime in the future Also, the massage and the chef that are available were awesome.



May 6, 2013

Just a note to tell you how much Maureen and I enjoyed the Kinsale trip.

Could not have asked for a better time. The accomodations were first rate, and Jim Good, Mr. Lillis' contact in Kinsale was superb.

Jim took the time to find out our interests, and arranged for us a spectacular time.

I would highly recommend Brendan Lillis and his trips to anyone. Feel free to use me as a recommendation.

Steve Nunan


July 31, 2012

Hello Jim - A note to say 'Thank you so much for your amazing Irish hospitality. This has been such a memorable vacation here in Kinsale, & I know it wouldn't have been possible without all the tours and conversations of how to make thisan experience we absolutely will not forget. Thank you for booking the guys golf at Old Head and our Spa day.

The entire trip has been a trip of a lifetime, and you have been a great part of our experience here

Love, Chris & Julie


Sir Jim!

Wishing you all the best with many thanks for your gifts of hospitality. You are a man of many talents and we were blessed to be the recipients of these and your time.

Thank you for making our stay the very best it could be.

May you continue to go far with many friends!

Sincere Regards, Joe and Lori


Jim, Thanks so much for your gracious help. We have had a wonderful trip & hope to be back soon!

Steve & Wendy


Jim, Thank you for making our visit so enjoyable. I loved every minute of our Ireland experience.



Jim, You have such a wonderful country!. Thank you for all your help. We sure had a great time here and would love to come back!.



October 28, 2011

A Thank You Letter from Community Grief Support Service

Carol A. MacMillian


October 20, 2011

Dear Brendan

"Thank you again, Brendan, for allowing us to use these packages. They continue to be a huge hit."

NAA Auctioneer


June 28 ,2011

Dear Brendan

Hope all is well where ever you are in the world. Marianne and I finally arrived back home yesterday evening after having an amazing vacation. We truly believe that are time in South Africa will be difficult to top. Everything at Zulu Nyala couldn't have been more perfect than it was. Everything from the staff, accommodations, AMAZING GAME DRIVES, meals, scenery, etc was just breathtaking and we already miss it. We did however take over 2000 photographs that will take me the better part of a few dedicated days of editing and deleting, but will remind of us of our time in South Africa. 

Furthermore, we just wanted to say a final thank you as this vacation was made possible with your assistance. From the endless emails we sent back and forth to you taking care of the bookings, Marianne and I were truly satisfied by this wonderful experience that we hope one day we can venture off and do it again.

Thank you and Safe Travels,

Zack and Marianne


May 4,2011

Dear Mr. Lillis,

On behalf ofthe Southeast Cancer Foundation, I want to thank you for making the trip to Ireland possible for our recent James Bond Gala Live Auction. Thanks to your generosity, Jack Granger and Associates were able to raise a total of$14,500 for the trip by selling it twice, to the two top bidders!

Needless to say, we are just overjoyed to have made this much money for cancer research, where doctors in the Southeast are working hard towards better treatment options for patients and finding a cure. We are happy to be a part ofthis very important environment and feel that we are making a difference for mankind.

Because of friends like you, we will be able to net close to $250,000 from our Gala and help these researchers in their advancement towards finding a cure -in our lifetime. We appreciated your kindness to us and wish you success in your endeavors as well.

Sincerely, Yvonne Pope

View the Letter


Oct 22, 2010

We would like to thank you for arranging a fantastic trip for us to Zulu Nyala, Johannesburg and Victoria Falls. Each place was special with wonderful accommodations. We would particularly like to commend Sandile at Zulu Nyala and Patrick at the Country Manor for making our experience memorable and educational.

Both are knowledgeable, delightful to be with, and true ambassadors for your beautiful country. Seeing Victoria Falls is an awesome experience.

We’re already missing our daily game drives

Sincerely Naomi and Ivan


Nov 6th, 2010

We are still flying high from our trip to Zulu Nyala! Everything went so beautifully and all your arrangements worked perfectly. Our guides were wonderful and the accommodations were spectacular. Thank you for all your hard work and diligence. This was the trip of a lifetime for us and one we will never forget.

Thank you for making it so memorable and seamless

Leslie and Bill


Nov 15th, 2010

As I reflect upon my 3 weeks in Kinsale I am so very grateful to you. Upon my first moments until my final departure you were with me every step of the way and I feel it is important to acknowledge this sort of hospitality. Never in my life have I met someone so committed to hospitality.

I thank you from the bottom of my heart for all you did for me; stocking the apartment with essential groceries that I might have needed my first 24 hours, to giving me outstanding recommendations to the restaurant and sightseeing amenities, guiding me through the many apartment heating and appliance instructions, to checking in with me to ensure my comfort, to driving me to the train and actually getting me and my many bags on the train upon my departure.

I have never travelled alone and I never for one second felt alone. I will never forget all that you did for me and my family and I want you to know how much it meant. You made me feel so very welcome and a part of an extraordinary community which I have come to treasure in a very special way. I don’t know if you will understand how important that was to me.

So, to conclude we may never know what another person’s needs are in life. Maybe they need a comfortable place to be: a place to work for a while, maybe they need a safe haven from life’s hardships, or maybe they need a place to celebrate the best of life which for me was in Kinsale! You are a person that covered it all and so very graciously! I thank you Jim Good for all you did to make my time in a foreign country as one of the most pleasurable experiences of my life. I do hope to return and extend up my most blessings to you and all that I think I know you to be – a very honorable man of distinction! May God Bless you and if it ever were that I could extend hospitality to you or your family please let me know.

Anne Sharkey


This was a great experience. The staff couldn’t have been nicer. Our guide Philemon was just terrific. We met some wonderful people to share our experiences as well.

Thank you again for helping with choices and decisions during the many months preceding our trip. You were a wonderful resource and I greatly appreciated your patience with my various inquiries! Look forward to hearing from you.

With warmest regards,


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